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Assertiveness Training for Organized Living Lesson #4
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| constraining beliefs | Positive attitude tips |
| If do not take calls I will lose my customers or clients |
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| Taking a phone call is a high priority activity and the phone must be answered. | What I am doing right now is what
I must give my attention to. There is a very good chance this phone call is less important than what I am doing anyway. If I can focus on what I am doing I will will feel that I have completed this job satisfactorily and can give my complete attention to the phone call when I return it. |
| I have so many things to do I need to do more than one thing at once in order to be productive. | If I
try to multitask I will lose my concentration and be more
likely to make errors and feel stressed. I will take my time and complete one task to an acceptable standard before moving on to the next task. |
| If I do not take calls from my family they will think I do not care about them. | If I do not take calls from my family they will know that I am busy doing something else that I want to concentrate on. If they need to leave me a message the voicemail will pick up. |
Data from a recent study by ATT shows:
- 60% of all incoming calls are less important than the work they interrupt
- only 20% of business messages are time sensitive
- 50% of all calls are for one-way transfers of information.
- 50% of all calls are longer than they need to be due to non-business chit chat.
The Assertiveness Training Guide for Organized Living offers the following tips for ending your multitasking habit and improving your personal organization.
- Check your emails at the beginning and end of the day.
- Designate specific times during your day when you will concentrate on completing tasks and not be interrupted. This goes for both your personal and work life. During these designated blocks of time let the phone go to voicemail, but make sure to turn off the ringer so you are not distracted by it, or set it up to go automatically to the voicemail option.
- learn how to control those pesky email notifications that pop up to notify you have a new message. You can see all your new messages when you go to your email box at the designated time.
- separate from your family at the beginning of the day and rejoice in seeing each other when you all come together again. You will have so much more to talk about at dinner if you are not talking on the phone to each other during the day
- communicate the old fashioned way.....makes lists and leave notes for your family
- use your answering machine to leave messages for your family. Many telephone systems now come equipped with a "memo" function especially for this purpose.
- develop a check in system with your kids for after school so they can phone and leave a message that they are home safely...no need to pick up the phone
Read more about Assertiveness
Go back to the Assertiveness Training guide for Organized Living lesson 1 - You have the right to an orderly life.
Go to the Assertiveness Training Guide for Organized Living Lesson #2. - You have the right to abandon responsibility for Other People's Stuff.
Go to Assertiveness Training Guide for Organized Living Lesson #3. You have the right to say no, and not have to apologize for doing so.
Try these books for more complete information on assertiveness training
Making Assertiveness Happen: A Simple and Effective Guide to Developing Assertiveness Skills
Learning About Assertiveness from the Life of Oprah Winfrey (Character Building Book)
Your Perfect Right: Assertiveness And Equality In Your Life And Relationships
Complete Idiot's Guide to Assertiveness
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2008 Organization-Makes-Sense.com (Beverly Hansen OMalley) All rights reserved.
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